not
Tags: foodporn
Posted in a survey after reporting an issue to time Warner:
As someone who works in the same EXACT field as your techs I am EXTREMELY dissatisfied with support. I provide technical support for an ISP located in NYC who deals with both commercial and residential customers. My issue is with your tech’s inability to troubleshoot a issue properly, which may be related to the tools you use and a poor turn around on repair issues.
First I’d like to say the only satisfaction I have is the removal of the automated system, which only purpose was to filter customers before they can get to tech support and infuriate customers who already completed level 1 troubleshooting. Let me start at the beginning. While using my home connection for over 5 years I must say that the stability of this circuit is the only redeeming quality. I do notice significant slowdowns but manage to over look them while watching my high definition cable and DVR box which functions more as a high def VCR during an earthquake, but I understand that is not your department.
At some point while working from home I noticed I was having extremely slow surfing speeds. I managed to ignore it till later on in the evening I started trying to book a flight and experienced timeouts. Since I am a tech (not a tier 1 tech either), I do understand the importance of ruling out your own equipment and a basic power cycling never hurts anyone. This was performed prior to calling in and I was still having issues when I called.
When I called in I was instructed to perform these steps that I already completed, but your tech was nice enough to listen to me and understood I did these steps already (unlike many of your other techs). At this point I was instructed to perform a speed test using http://speedtest.nyc.rr.com/ . While waiting for this test to finish for over 5 mins and showing a download speed of .25 Mbs, I was told this is not normal (obviously) and was told that this may be sent to a tier 2 tech. At this point I informed your tech that my test had kicked speed up at the end and finished showing a down speed of 8000kbps. I noticed that your speed test does not report your average speed but only reports your highest speed. I could not get a tier 2 escalation since my testing results were “within margins”. Being told this only seconds after hearing your tech say this should not take this long is ridiculous. If I have a customer who is experiencing timeouts, there is obviously an issue and other testing should be done rather than a relying solely on tools that can, in this case, give false positives.
I thought this issue to be resolved after this call. This was obviously not the case. Immediately after this call I noticed significant packet loss. Packet loss, as we all know, can lead us to believe we have slow speeds. While testing I was seeing loss up to 40% which renders a connection useless. I called back and was sent to what I believe to be a tier 2 tech. I was informed by this tech there may be a bigger issue on my end and he will need to setup a dispatch. Imagine my disbelief when I am informed that the soonest dispatch I can look forward to is Nov 5th. I told your tech this is unbelievable. He informed me dispatches are on a first come first serve basis and even assigning a higher level tech to this job yielding an even later commit.
As someone who works in this field and deals with several carriers on all types of services on a daily basis, I must say this is a piss poor way to treat your customers. I understand that this is a residential line and has a different TOS as oppose to commercial services but this is a joke. Even dealing with Verizon, who usually has some of the worst commits I’ve seen working Telco, I have never seen a commit of 10 Business Days, excluding the weekends your techs dispatch on as well. I can’t dare imagine telling my manager the soonest we can have a tech to a customer’s site is over 2 business days but I do understand that your company does have a significantly larger customer base, which is why I would imagine your company having a larger dispatch department.
I expect an explanation as to why my service is treated as second class. Is a 10 business day commit normal for your company? I wanted to get this repaired ASAP because despite being my personal connection I do use this for work and I am going away from Oct 31st – Nov 7th and will be working from this connection the moment I get back. It looks like I will be having problems with this plan at this rate.
Testing Pixelpipe again, fearing results.
Tags: #Bullshit
So its been ass long since I typed into this hole of nonsensical banter. I have a life. Really I do. Besides, if you need up to the minute news of how the fuck I’m doing, call me you lazy fucks. I have google voice. im not putting that up here. Call me or facebook me for that info. Im going to PAX East aka the poor mans pax west. But in attendance shall be Pantsguy and Deltareaper, maybe more maybe less. I dont know.
I will also be working at the NYAF, New York Anime Festival. I have Pics of last year up on my flickr. I will be a booth babe for one of my amigos. Expect to here some shouting buy my knives.
Other than that, life’s busy. Ill update accordingly.
Maybe.
Tags: Add new tag
So, laying here at 3:08 am, typing on my phone, deciding my weekend plans, and im awake. Bloody hell. I’m going to see a show tomorrow at Mercury Lounge in the East Village. Schaffer the Darklord, MC Lars and the Beatards. $12 at door. Thats whats being done in a few hours.
Wife is here, not appreciating mondern technology (blogging while talking to her). Then again why is she up now anyway? Me thinks there is something amist.
Im probably up because I downloaded the new Fallout 3 DLC and had to rebeat the game to start it. I hope it doesn’t suck as my eyes can only take a color pallet of brown-green for about 75 hours before I need to shoot nazi zombies.
Speaking of Nazi, Hitler’s bday just passed. Yay. Which mean my birthday just past, yay. Had a nice turnout with a cool crowd and have to delete evidence of me singing karaoke asap. Got drunk in the vill in one piece, we need not discuss the events to follow. I also recieved jury duty for my birthday.
Nothing says civil service like jury duty. Showing up ass early, to sit in a room of people equally as unhappy with you. Reminds me of the dmv, but you are sitting, which if anyone read me talking about the dmv, is not that bad. Same can be said for jury duty. You show up, wait, if selected, do jigsaw puzzles with 9 other people (11 on a criminal case) and think about what you can do to provoke a juducial official into a law and order moment. My case is over so i can speak freely on it. That nigga did it! Guilty! He killed that whit lady! He touched that little boy! My bad OJ and Michael Jackson trials in my mind.
You know those cases where there is a mom and she kills her daughter for being a lasbian but is actually having an affair with her daughters lover? This was not that kind of case. This was a ” I slipped n fell on a scaffolding” case. Not nearly as interesting as video evidence from my fictional case could have been. God bless my fellow jurors for having a sense of humor as I do not think I would have made it out alive. I don’t care to type beyond explaining that much because that about sums it up. Oh, and that Kafib guy is badass as a lawyer. Only dude who can make a weather dude look fucking stupid when he is the expert. Completely got a few “oh snaps” and “served” out of us.
Ok. Its late and now 3:30. Sleep. I will try again.
OK. I haven’t posted in a while. Not that anyone reading this gives a crap. I know I don’t. However I do have to justify my $15 a year for this domain (and my amazingdonkeyshow@lightsinstuff.com email). The reason for my inability to post here has alot to do with with my now having a projector (see previous posts) and a drug called Fallout 3.
The game is freaking great, like better than your mom great (not that I sleep with your mom, its purely a physical thing (not like what I have with you,Fallout)). The sheer amount of crap you can do is godlike. Do I want to be a good guy, a bad guy, a scientist, ninja, Chuck Norris, it can be done.
Let’s set the scene, post apocolyptic Washington DC, Nuclear Bombs have dropped several years ago and shit is proper fucked. Times are desperate for everyone and its not uncommon for someone to end up with a bullet in their head with no explanation. However, you weren’t even suppose to see this much, see when bombs dropped there were ‘vaults’ throught out the area and you were born in one of these. This is where you will die.
Without ruining too much, you basically travel the wasteland in search of supplies and your father. You can be a hero or a complete asshole. You can steal near anything and kill anyone. What sets this apart from say grand theft auto is that every person in the game has a personality. When you opt to shoot a mini nuke at a person in game, you actually notice more than that person dying in the game, but their personality is missing. You actually kill ‘people’ in this game. More than shooting an NPC or killing a deer in WOW. To me, that is a feat. The missions are involved and I actually give a crap about the story. I can’t wait to beat this game so – can play it again.
So thats what I have been up to. Ill try to post a bit more often. Ill try to avoid the next post being on my bday. 4-20 btw.
Till next time
Peas
Currently Rocking Out To: Mc Frontalot – Speed Queen
Testing an app that lets me post to the site via phone (finally). Had some issues with this handshaking due to an xml bug but has sine been fixed.
Testing image postin capabilities. Posting an image of my new 66 inch tv. Well wall technically. My uncle pocket has been 1337 to give me a 1080i projector. I have only used it for fallout 3 which is 720p, but fully intend to see this pimp my wall. I will start looking into a screen for it next. I am now a mobile lan party.
He posted after I updated the Blog so here is vid from the show I missed last week. Feeling better, not that anyone gives a shit. I kid I kid.
Been wanting a recording of this. Maybe ill rip the audio from it, then again maybe not. Enjoy the vid below. Click the video to be magically teleported to youtube so you can leave a comment.
O Crap just realized Iron curtain recorded the whole set! Thank you Senor!!!!!
http://www.youtube.com/user/IronCurtaiNYC
So it’s that time of year again.
The bratwurst are cooking, the body paint is out, and we all remember the old by gathering around our television sets just like when grandpa would tell us stories of cowboys and Indians and then him and grandma would break into a choreographed dance sequence to Balliwood music while accompanied by curiously thin back up dancers with obnoxiously large bosoms halfway through and finish with your neighbor dousing him with ice cold Gatorade. Right?
Okay, that was not my youth as my family cannot dance to Balliwood, but the way we treat the superbowl (lowercase for a reason) seems like it has been handed from generation to generation on the backs of our brethren as we earn honor for our states by winning a fucking football game.
Maybe it’s because I’m not a sports big sports fan. I don’t buy Madden every year (NFL Blitz was better) and basketball isn’t that awesome (NBA Jam excluded). World Cup is neater as I can watch soccer (while channel surfing) but it is easier for me to take that sport more serious when, I dunno, that it has been internationally recognized for ages kinda has some weight to it.
Football isn’t that interesting. I don’t care how many whores in skirts with big titties that worked at hooters cheerleaders you have. Not that I don’t approve, it’s that if someone is gonna wear that outfit, it better be in my bed. No disrespect George Carlin,
But there is one flaw in your argument: They are wearing tights. That’s it, do not pass go, collect $200. Did I mention the fact it looks like someone is eating out the quarterback while giving him a reach around. At least that’s how it looks, I’m not judging, I’m just saying. Your whole macho world shakes beneath you. “I see where you are going with this and you have nothing!” is what you are thinking. If you are gonna be a macho tough dude, just realize you are watching a bunch of guys in spandex protecting their balls.
Back to the point, the respect paid to the superbowl is unlike anything, anywhere else (Olympics included). When was the last time your dad showed up at your child sports game wearing your team colors painted on his body.
Not your Dad.
Thought so. Realize your family is only willing to sacrifice their dignity for a team that absolutely has no clue who they are, not you. Not saying you would want your mom showing up in body paint, just saying the thought would be nice.
If thats your mom...
How often does your family come over. When was the last time you saw those fatties, Thanksgiving, right? Did they show up at your b-day party? Did they give you any gifts? The bulk of your family and your friends only love your big ass high def TV for the superbowl, not so you can play MGS4 in 1080p but to watch that crap. Remember that so you can invite them over for some Wii Sports those fucking chuds.
Just want some insight into team. Now it makes sense to say to yourself, “Self, I’m a new Yorker, I’m gonna be a Giants Fan.” It does NOT make sense to go “Self, I’m a New Yorker and I’m going to be Chicago Bears Fan.” It doesn’t float. Did you show up during World War 2 and say, Japan is so taking it this year, or Hitler is gonna get England, WOOT! Now even though we would have liked to see that, does not mean it’s acceptable. It just shows poor parenting, and shitty offspring. When your parents are fighting, you do not root for the door knob. Pick a side, stay loyal, just for the love of god make sure it has some connection to you.
One thing I always wondered about was the halftime show. Not so much the halftime break, as standing in groups of sweaty dirty men can be exhausting, but rather the need to put on a spectacle during the break. In regular TV we have commercials and the superbowl deems it necessary to wow-ify those as well. It is like the idea of the halftime show is suppose to be so amazing that it will keep you enthralled long enough to not leave the stadium, change the channel or go get a life. You cannot expect the second half to be better than the halftime show. It doesn’t work. You don’t eat dessert in the middle of dinner, you dont get the conclusion of a movie in the middle, you don’t have an hour of great sex by cumming in 30 minutes into it. It doesn’t happen.
"Marco?" as she waits for his Polo.
If you must watch, record the whole damn thing watch the 2nd half then the halftime show. You’ll be saving yourself alot of trouble. Besides, when they start having half time shows this interesting, why would you want to see Janet’s crusty nipple?
I just believe if that men are getting on a field in a face off, I want casualties. Make it interesting and make it a mine field. Put that shit on pay per view, give em’ weapons. Put a explosive in the football that goes off when tackled, I can see it now, “THE 30, 20, 10…..OOOOOO… that’s what I call a last down!” Half time show can be recaps, If you lose, the survivors have to work for the new team. Replacements. That’s how You keep it going, introduce new teams as needed. Rednecks will volunteer like a motherfucker, just tell them it ‘merican and they are doing it for their country.
Besides football is actually for pussies, they wear pads, teeth guards and all this safety shit, watch some Rugby. That’s a real tackle and they STILL hold the ball, none of this fumbling shit.
